Recaptcha Error Please Reload Page and Try Again

#1132580

After I updated Enfold into the latest version 4.6 the Google reCaptcha is non working anymore on all of my sites.
The error message is:
Error on connecting to Google reCAPTCHA – please retry.
The response parameter is missing.
The hush-hush parameter is invalid or malformed.
I accept no thought where and how I can fixed this.

I've retryed many times without issue.
Because I take disabled information technology now, I don't know if there is any point of sending url. Simply I will ship yous 1.

#1132685

I can confirm, this problem is affecting me as well.

#1132854

Hullo Els,

Please send us a temporary WordPress admin login and login URL and then that we can accept a closer look. Y'all can mail the details in the Individual Content section of your respond.

All-time regards,
Rikard

#1132855

Hi EricLeslie,

Delight open a new thread and include WordPress admin login details in private so that we tin have a closer look at your site.

Best regards,
Rikard

#1132910

Hi, the aforementioned happened to my site.
I already checked both keys V2 and V3 at Google and they are correct.

Best regards,
Dirk

#1132955

Hi, I have a dissimilar trouble with the reCaptcha. Subsequently the last update all the contact forms on my website (I take seven) take appeared with the bulletin "This contact course is deactivated because you lot refused to accept Google reCaptcha service which is necessary to validate whatever messages sent past the form".
I have so enabled both the V2 and V3 reCaptcha (currently using the v2) and it is actually visibile at the bottom of each class, but I still have the bulletin. How practise I abolish that?
the website is tnvirtualassistant.com
Let me know if you need login credentials
Thanks a lot

Nicole

  • This respond was modified ii years, 8 months ago past  NicoleVA.

#1133048

In the individual section yous find the login to ane of the sites.
I would very much like to know what the problem is because on the other 20 Enfold sites there is the same issue.
Therefor delight let me know what you notice…..

Cheers!

Kind regards,

Els

#1133076

My contact-site doesn't work and I don't know, how to fix information technology:

After I updated Enfold into the latest version four.six the Google reCaptcha is not working anymore on all of my sites.
The fault message is:
Fault on connecting to Google reCAPTCHA – please retry.
The response parameter is missing.
The secret parameter is invalid or malformed.

#1133904

Same issue here:

I become the "Mistake on connecting to Google reCAPTCHA – please retry. The response parameter is missing.
The cloak-and-dagger parameter is invalid or malformed."

I've logged into google and triple checked the v2 and v3 keys and all is equally it should exist on that finish.

I've had to disable reCAptcha at the moment.

  • This reply was modified two years, viii months ago past  ESB.

#1133922

I take solved the trouble by not using the contact form at present.

#1133956

Howdy Karin,

Glad you got it working for you! :)

If yous need further assistance please permit us know.

Best regards,
Victoria

#1134295

How-do-you-do Victoria

I don't call back Karin did set up it. I think she just stopped using the contact form…

ReCaptcha doesn't work in enfold 4.6 and in the fourth dimension I've had it disabled I've had dozens of spam emails already!

If I don't disable it the contact fork doesn't piece of work.

Please consider this not fixed. :-)

  • This answer was modified two years, eight months ago by  ESB.

#1134335

Hello,
I have exactly the same trouble on all my sites … Please give usa a solution asap!!!

#1134632

Same problem here, somehow I recollect information technology's somehow related to GDPR compliancy and cookies but don't know how to fix it yet. I think information technology's at Googles side to get ReCaptcha GDPR compliant. Wait and encounter.

#1134772

Hi,

Sorry for the problems. Nosotros released a new version of the theme a few hours agone which should hopefully fix the problems. Could you attempt updating the theme to the latest version (four.6.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

#1134907

How-do-you-do Rikard,

I recently updated to iv.vi.1 and the same issue for the contact course occurs, notwithstanding get the message for both site keys in the back finish:

"Mistake on connecting to Google reCAPTCHA – delight retry.
The response parameter is missing.
The secret parameter is invalid or malformed."

And in the front end terminate, where the contact class is:

"This contact form is deactivated considering yous refused to accept Google reCaptcha service which is necessary to validate whatever messages sent by the form."

Also, when reloading the pages, the cookie consent bulletin bar pops up every fourth dimension.
And so the only solution is switching back to iv.5.7 I guess?

Best regards,
Dirk

#1134945

Hullo Rikard,
Same here … Still the same issue!

Kind regards,
Joe

#1134982

Wordpress @ five.2.3
Enfold @4.6.ane

Versions

Cookie consent was fixed, fixed it manually by calculation ii lines at necessary cookies but iv.vi.1 has fallback as well
ReCaptcha is notwithstanding non working:

ReCaptcha error

Tried validating tokens for V2 as fallback and V3. I can assure all keys are correct and caches and cookies were cleared, tried with a fresh Firefox installation in a private tab but it'southward still giving errors (and spam trough the contact form)

Some of the 4.vi issues are fixed, this 1 definitely isn't.

  • This reply was modified 2 years, eight months agone past  Willem-Jan Meijer.

#1135229

Aforementioned trouble here! Theme Updates
No Updates available. You are running the latest version! (4.vi.1)

None of the contact forms are working

#1135269

Aforementioned problem hither! Theme Updates
No Updates available. You are running the latest version! (iv.vi.1)

None of the contact forms are working

Aid!!!!

#1135437

#1135469

same here. more than 40 websites affected. fix it asap

#1136122

Hi,

@els

I logged into your site – and verification of reCaptcha worked. Only clicked the cheque push button.

Also trying invalid keys returned correctly that they are invalid and I could revalidate with correct keys.

Best regards,
Günter

#1136128

(screenshot didn't work)

All the same no joy with four.half-dozen.one

Same error as above (response parameter missing etc,)

  • This reply was modified 2 years, 8 months ago by  ESB.

#1136246

aforementioned hither (all is up to date)

#1136370

I have aforementioned trouble and information technology affects my business. Delight fix ASAP. Thank you

#1136520

Aforementioned effect here (running the latest version of Enfold)

Error message-
Mistake on connecting to Google reCAPTCHA – please retry.
The response parameter is missing.
The secret parameter is invalid or malformed.

#1136526

How-do-you-do,

I could have a expect into the backend of one site – come across https://kriesi.at/support/topic/recaptcha-error-after-the-update/#post-1136122

And I could verify the keys there without problem on 2 browsers. I asked other moderators to check too.

Could you please give us access to your backend and so we tin cheque on your site?
Open a new thread and add together the credentials in private content.

Also check that your browser does not cake cookies from google.

Best regards,
Günter

#1136532

I've merely managed to resolve this upshot by clearing all "google.com" cookies in Chrome.
If you lot don't desire to clear cookies for every site just follow this guide in order to delete cookies for specific sites:
https://back up.google.com/chrome/respond/95647?co=GENIE.Platform%3DDesktop&hl=en

This was the error message I was receiving previously when trying to check API keys:

Mistake on connecting to Google reCAPTCHA – please retry.
The response parameter is missing.
The secret parameter is invalid or malformed.

  • This respond was modified 2 years, 8 months agone by  middevon.

#1136555

Howdy,

@middevon

Thank you for sharing this info.

Best regards,
Günter

colemanprockleart.blogspot.com

Source: https://kriesi.at/support/topic/recaptcha-error-after-the-update/

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